Privacy Portal

Privacy Policy

Privacy Notice

Protection of privacy and personal data are among NGK's priorities and this privacy notice aims to record the company's commitment to security and transparency in the treatment of this data, as provided for in current legislation.

Our Privacy Commitment:

  • We respect your privacy and your choices.
  • We make sure privacy and security are built into everything we do.
  • We do not send you marketing communications unless you have asked us to. You can change your mind at any time.
  • We never offer or sell your data.
  • We are committed to keeping your data safe and secure. This includes working only with trusted partners.
  • We are committed to being open and transparent about how we use your data.
  • We do not use your data in ways that you have not been told.
  • We respect your rights and always try to accommodate your requests as far as possible in accordance with our own legal and operational responsibilities.

This page aims to detail how NGK collects, uses, shares and protects its users' personal data (via the website), as well as the existing alternatives for processing this data.

What data is collected and how do we use it?

NGK carries out the processing of personal data, which are understood as data that allow identifying or making identifiable a natural person.

You are not required to provide your personal data, however, the lack of some requested information may affect our ability to provide you with the products and services you have requested.

The company collects personal data when the user requests a service or registers through the forms available on the website.

The personal data requested for contact are: name, telephone and e-mail address, city having your consent as a legal basis.

The list of data collected generally includes: identification data, contact data, browsing data (cookies, IP address) and other data that may be necessary to perform these services. It may vary according to the relationship between NGK and the data subject.

If the Owner/User includes information with sensitive personal data (health, genetic or biometric data, ethnic origin, political, philosophical or religious opinions, trade union membership, orientation or sex life) in the comment/message fields of the website, we will exclude the data immediately and without prior notice.

In which situations does NGK collect personal data?

Personal data is collected by the company for the following exemplifying situations:

  • Request contact back;
  • Contact;
  • Privacy request.

What is the purpose of collecting and processing personal data?

The collection and processing of personal data is carried out for legitimate, explicit and specific purposes. Or upon informed and valid consent given by the holder. Most personal information is provided directly by the holders for one of the following reasons:

  • Receive news regarding the company;
  • To browse our websites safely;
  • Contact;
  • Contact return request;
  • Privacy Requests.

NGK stores evidence of opt-in (express) consent when this consent is considered, by applicable privacy laws, essential for data processing. Likewise, in the event of a revocation of consent, evidence of such revocation is also stored.

Any consent given by the data subjects for the collection and use of Personal Data must be given freely and in response to clear information from NGK regarding the indicated use of the data. Such consent may be withdrawn at any time by the data subject without undue complications. The date, content and validity of such consent must always be documented.

Privacy Notice

Disclosure/Sharing with third parties:

NGK may disclose Personal Data if necessary to: (a) comply with applicable law, regulations, legal process or governmental request; (b) applicable terms of service, including investigation of potential breach; (c) detect, audit, prevent or otherwise address fraud, technical or security issues; and (d) protect against imminent harm to the rights, property or safety of NGK, its users or the public, as required or permitted by applicable law.

We may share your personal data within the NGK Group to comply with our legal obligations, to prevent fraud and/or protect our tools, to improve our products and services, or after we have obtained your consent to do so.

We rely on trusted third-party vendors to carry out a range of business activities on our behalf. We only provide the information necessary for the execution of the service in question and we require them to commit to the same level of protection and privacy of their data that NGK would have if it had treated them directly, this includes the obligation not to use their personal data for any purpose other than the purpose contracted by NGK, in addition to confidentiality obligations and security standards, among others. We always use our best efforts to ensure that all third parties we work with keep your personal data safe. For example, we may entrust services that require the processing of your personal data to:

  • Third parties who assist and assist us in providing digital and e-commerce services, such as social media monitoring (Third parties who assist and assist us in providing digital and e-commerce services), identity management, internet and search engine data analysis, user-generated content curation tools;
  • Advertising, marketing, digital and social media agencies to help us deliver advertising, marketing and campaigns, analyze their effectiveness and manage your contacts and inquiries;
  • Third parties needed to deliver a product to you, eg. eg postal/delivery services;
  • Third parties who assist and assist us in providing IT services, such as platform providers, hosting services, maintenance and support for our databases, as well as our software and applications that may contain data about you (these services may sometimes imply access to your data to carry out the necessary tasks);
  • Credit reference agencies for the purpose of assessing your credit risk and verifying your information when this is a condition of entering into a contract with you;

We may also disclose your personal data to third parties:

  • If we are under a duty to disclose or share your personal data in order to comply with a legal or regulatory obligation.
  • To comply with or apply our privacy notice terms or other terms and conditions that you have accepted.
  • To protect the rights or safety of NGK, our customers or employees.
  • If we have your express consent to do so.
  • Or if permitted by law.

We may disclose your personal data to our partners:

  • We may publish content from social networks on our media. If you see the content of social networks on our website/apps, a To protect the rights or safety of NGK of that social network can be stored on your device. We invite you to read the Privacy Policy To protect the rights or safety of NGK these social networks for more information.
  • When we use Google advertising services on our websites/app, Google accesses and uses your personal data. If you would like to learn more about how Google uses your personal data in this context, please see Google's Terms of Use and Privacy Policy available. see Google's Terms of Use and Privacy Policy available, which govern these services and the processing of data.

Information collected by Facebook Inc, Twitter, Linkdin, and You Tube and shared with us

All features and services of Facebook and its affiliated companies (Instagram, Whatsapp, Messenger etc) as well as Twitter, Linkdin and You Tube available on our website/apps are governed by the policies of each application or website (social network), in which you can get more information about your privacy rights and your custom settings.

By using these websites/apps you can:

• Open with your website/app login. In this case, you agree to share some of your public profile information with us;
• Use Facebook, Twitter, Linkdin or You Tube social plug-ins such as “Like” or “Share”, in relation to our content on the Facebook/Twitter/Linkedin/You Tube platform;
• Accept cookies from these website/apps (also identified as “Facebook Pixel” and others) that will help us understand your activities, including information about your device, how you use our services, the purchase you make and the advertisements you see, regardless of whether you have whether or not you have a Facebook account or whether you have logged in to Facebook.

When you use these features from Facebook and affiliates, such as Twitter, Linkedin and You Tube, we collect data that helps us to:

• Show ads on Facebook (or Instagram, Messenger or any other Facebook service) Twitter, Linkedim and You Tube regarding items you may be interested in;
• Measure and analyze the effectiveness of our website/app and advertisements.

“We may also use the personal information you give us on this website/app (such as your name and nickname, email address, address, gender and phone number) to identify you on Facebook (or Instagram, Messenger or any other service of the Facebook), Twitter, Linkedin and You Tube to show you ads that are even more relevant to you. By doing so, Facebook, Instagram, Twitter, Linkedin and You Tube will not share your personal information and will erase the information immediately upon completion of the matching process.

Linkedim and You Tube about items you may be interested in

What are the rights of holders in relation to their personal data?

The holder of personal data has the following rights in relation to their data, insofar as such rights are recognized by applicable laws:

  • Processing confirmation:confirmation of the existence of processing of data held by NGK;
  • Data access:access to data collected by the company, with the exception of trade and industry secret protection cases;
  • Data correction:request for correction of data that contains incomplete, outdated or erroneous information;
  • Anonymization and blocking:anonymization and blocking of unnecessary, excessive or processed data in violation of the provisions of applicable legislation. Anonymization will take place considering the use of reasonable technical means available at the time of data processing;
  • Portability:portability of personal data upon express request. NGK and its controlled companies reserve the right to deny portability in case of personal data that could compromise their commercial and industrial secrets;
  • Information about data sharing:information about personal data that are shared with public and private entities;
  • Revocation of Consent: revocation of the consent given, at any time, upon express request of the holder. The revocation procedure will always be free of charge and facilitated;
  • Deletion of personal data:personal data will be deleted at the end of its purpose or in the event of a desire to revoke your consent to carry out that treatment. Subject to local legal requirements, NGK may retain personal data if: (i) it is legally required to keep it, (ii) for compliance with laws and/or regulations so determined; (iii) need the data to establish, exercise or defend legal claims; and (iii) needs to maintain control of the data for public health reasons;
  • Deregistration of personal data: can be requested through the request form, whose access link follows at the end of this document.
  • personal data will be deleted at the end of its purpose or in the event of a desire to revoke your consent to carry out that treatment. : Petition in relation to your data against the controller before the national data protection authority; but before taking this action, we request that you contact NGK through the privacy portal, so that we can resolve the issue.

It is important to highlight that it is possible to exercise all the rights indicated above by contacting us through the privacy portal.

NGK will respond to requests made by data subjects to exercise their rights, within a reasonable period of time, upon their request or within a specific period that may be required by applicable local legislation.

NGK will handle and investigate complaints made by data subjects regarding any breach of these data privacy rules or legislation and will respond to such complaints in a timely manner.

How is the security of personal data guaranteed?

NGK has appropriate technical and organizational measures in place to protect personal data, such as information classification, data backup and restoration, and identity and access management. These measures are based on analysis of security risks and data protection.

We are committed to keeping your personal data secure and we take all appropriate precautions and safeguards to do so. We contractually require that trusted third parties that eventually process your personal data do the same.

We always do our best to protect your personal data and, once we receive it, we use strict procedures and security features to prevent unauthorized access. As the transmission of information over the Internet is not completely secure, and it is not possible to guarantee the complete security of the data transmitted to our website, we ask that you be careful and attentive with the form of transmission and with the choice of personal data that are shared with us.

How long is data retained?

We only keep your personal data for as long as is necessary to achieve the purpose for which we collected or store it, to meet your needs, or to comply with our legal or regulatory obligations.

The data may be kept in our files in compliance with the deadlines defined in the legal system in question. This justifies, therefore, the maintenance of personal data in our databases, under the same security and protection mechanisms.

The personal data registered in the database will be stored for a period of 02 (years), and may be deleted in a shorter time by NGK, without prior notice to the Holder. If the holder wishes to delete, correct or change his registration, he can do so at any time, requesting it through the privacy portal.

The option of withdrawing consent for the processing of information provided by the HOLDER, freely and spontaneously offered, without the existence of legislation that obliges its retention by NGK, can be exercised at any time by requesting it through the privacy portal.

If you include sensitive personal data in the message/note fields, which are unnecessary for the purpose of registering CVs in the database, we may delete your attachment (CV) immediately, without notice to the holder.

We may retain some personal data beyond the periods indicated above to comply with our legal or regulatory obligations, as well as to allow and guarantee the regular exercise of our rights (for example, in judicial, administrative or arbitration proceedings), or for statistical or historical purposes. .

When we no longer need to use your personal data, it will be removed from our systems and records or anonymized so that you can no longer be identified from that data.

Privacy Notice

Our websites and Apps may, from time to time, contain When we no longer need to use your personal data to and from the websites of our partner, advertiser and affiliate networks. If you follow a When we no longer need to use your personal data for any of these sites, please note that these sites have their own privacy policies and that we are not responsible for those policies. Please check these policies before submitting any personal data to these sites.

We may also offer you the opportunity to use your social media login. If you do, please be aware that you share your profile information with us, depending on your social media platform settings. Visit the respective social media platform and review their privacy policy to understand how your personal data is shared and used in this context.

Privacy Notice

Some of our websites and Apps allow users to submit their own content. Please remember that any content uploaded to one of our social media platforms is viewable by the public. Therefore, you should be careful when providing certain personal data, for example, financial information or address information. We are not responsible for any actions taken by third parties if you post personal data on one of our social media platforms, and we recommend that you do not share this information.

we and our advertising partners may set advertising cookies on the website or other Service you are visiting and on other websites

If you have any questions or concerns about how we handle and use your personal data, or would like to exercise any of your rights above, please contact us via the privacy portal.

NGK has appointed Oscar Kenjiro Norimassu Asakura as Data Protection Officer ("DPO"). The user may contact the DPO by phone at (11) 93061-0007, through the "Privacy Request Form" at the bottom of this page, or by e-mail: at the foot of this page

Privacy Notice

This policy is subject to the Law of the Federative Republic of Brazil and the Forum of the District of Mogi das Cruzes is competent to settle any dispute in relation to it.

Privacy Notice

This online Privacy Policy may be changed without prior notice, due to technological, legal or commercial factors, with immediate effect after publication on the websites. When amending this Policy, NGK will modify the update date that appears at the top and publish the latest version of the document on its website. If there are changes in the way NGK uses users' personal data, users will be notified through the websites, with a prominent notice of these changes prior to their implementation. Users' rights in relation to this Policy will not be reduced without their explicit consent.

Informative: terms and definitions

  • highlighted: Program or software specifically designed to detect, disable and eliminate spyware and other types of malicious code from a computer.
  • Anti-virus: Program or software specifically designed to detect, eliminate and eliminate viruses and other types of malicious code from a computer.
  • Cookie: are digital files with small pieces of data (and usually with a unique identifier) ​​that are stored on your device through your browser or application and that hold information to identify you and your preferences.
  • Cryptography: Science and art of writing messages in ciphered or coded form. It is used, among other purposes, to: authenticate the identity of users, authenticate electronic transactions, and protect the confidentiality of personal and business communications.
  • Science and art of writing messages in ciphered or coded form: Data relating to the identified or identifiable natural person.
  • Science and art of writing messages in ciphered or coded form: Data related to racial or ethnic origin, religious conviction, political opinion, membership of a union or organization of a religious, philosophical or political nature, data relating to health or sex life, genetic or biometric data, when linked to a natural person.
  • Firewall: Device consisting of a combination of software and hardware, used to divide and control access between computer networks. Personal firewall: software or program used to protect a computer against unauthorized access from the Internet. It is a specific type of firewall.
  • logoff: Procedure where the user informs the exit of a website for the end of the communication sessions, in order to avoid unauthorized access by third parties.
  • used to divide and control access between computer networks: Application used for browsing websites and internet portals.
  • Spam: Term used to refer to unsolicited emails, usually sent to large numbers of people.
  • Spyware: Term used to refer to a large category of software that aims to monitor activities of a system and send to third parties the information collected, in a covert, unauthorized and malicious way, such as stored data, access passwords, banking and personal information. .
  • Treatment: Any operation carried out with personal data, such as those referring to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer , diffusion or extraction.
  • User / Holder: Any person authorized to access restricted areas of NGK websites, through identification and authentication, or areas of free access, mainly customers, suppliers, partners, representatives, employees and job candidates.
  • Virus: Program or part of a computer program, usually malicious, that propagates itself by infecting the machine, that is, inserting copies of itself and becoming part of other programs and files on the computer. Its purpose is to cause damage to information, in addition to performing other malicious activities.

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